Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@labellaandco.com.

La Bella's Products

Yes and No,  our chemist leverage science, expertise, and nature to deliver the most potent formulations in the skincare industry.

Comprised of the highest quality ingredients sourced from around the world, our products are safe and effective.

La Bella skincare products are sulfate-free, paraben-free, silicone-free (skincare products), talc-free, cruelty-free, and vegan (most face care and skincare products) and some non vegan ( some spa body products). Made with some natural and some organic ingredients. ( Not certified all-natural or all-organic)

Retinol/Retinyl Palmitate (Vitamin A) - To prevent irritation do not combine with Salicylic Acid, Vitamin C, or use during the day.

People with sensitive skin should especially take caution when trying our products that contain Vitamin A, (coming soon) Wrinkle Recovery, or Restore Cream.

Avoid usage when pregnant or nursing, and always contact your physician should you have any medical questions.

Salicylic Acid- To prevent irritation do not combine wit Retinol/Retinyl Palmitate, for instance as in our Spot Cream.

Avoid usage when pregnant or nursing, and always contact your physician should you have any medical questions.

 

If you experience irritation from our skincare products, it's important to take action to address the issue.  

Here are some steps you can take:

  • Stop using the product
  • Rinse your skin with cool water
  • Keep applying a cool compress to irritaded skin

 

The likely reasons could be...

  • Combination of products-  Using improper products together may cause irritation or breakouts, for example Vitamin A and Vitamin C
  • Too many products- Incorporating too many  new products in a routine could be a likely situation alternate days or weeks.
  •   Allergies: (Diet related)- Too much sugar, gluten, and dairy may cause breakouts or flare-ups within the skin
  • Allergies (products)- Unknown allergy within ingredients. Always patch test products or check the ingredients.
  • Application of products- Always follow the product directions in relation to when and how the products are applied make all the difference, such as not rinsing off a cleanser fully or using a Vitamin A during the day. Contact support if you have questions.

Sulfates are a type of surfactant commonly used in skincare and personal care products to create lather and foam. The most common sulfates found in a are called sodium lauryl sulfate (SLS) and sodium laureth sulfate (SLES). While sulfates are effective in removing dirt and oil from the skin, they can have potential drawbacks.

Sulfates are known to be harsh and can strip away the skin's natural oils, leading to dryness and irritation, especially for those with sensitive or dry skin. They may disrupt the skin's natural moisture barrier, which can result in increased water loss and further dehydration. It can be problamatic for certain skin conditions such as eczema or rosacea because they aggravete symptoms and trigger flare-ups.

Sulfates have the potential to cause eye and scalp irritation and some people experience allergic reactions by presenting redness, itching, or a rash.

It is however, important to know that not all sulfates are harmful or irritating, but it is advisable to be cautious, especially if you have sensitive or reactive skin.

No, La Bella Skincare Made Easy does not use sulfates in our products we prioritize the use of gentle and skin-friendly ingredients to ensure the well-being of our customers. La Bella offers a range of products that are free from sulfates, making them suitable for individuals who prefer sulfate-free formulations or have sensitive skin. By avoiding sufates, we aim to provide effective skincare solutions without compromising on skin health and comfort.

Parabens are a type of preservative commonly used in skincare products to prevent bacterial growth and extend shelf life. They are considered bad for the skin due to their potential to disrupt hormonal balance and cause allergic reactions. There have been claims that parabens can mimic estrogen in the body and have been linked to health concerns.

No,  La Bella Skincare Made Easy prioritizes customer safety and avoids the use of parabens in our skincare products.

Silicones are a group of synthetic ingredients commonly used in skincare products to create a smooth texture and provide a temporay filling or blurrring effect on the skin. However, they can be considered bad for the skin due to several reasons. Silicones can create a barrier on the skin that may trap dirt, oil, and other impurities, potentially leading to clogged pores and breakouts. Some people may also experience skin irritation or sensitivity when using products containing silicones.

It is, however, important to know that not all silicones are harmful or irritating,  but it is advisable to be cautious, especially if you have sensitive or reactive skin. 

Yes and No, La Bella Skincare Made Easy chooses not to use silicones in some of our products (skincare products) to provide a skin-friendly experience. By avoiding some silicones, we aim to minimize the potential for clogged pores, breakouts, and skin irritation, prioritizing the overall health and satisfaction of our customers.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return/refund.

To be eligible for a return/refund, your item must be  in the same condition that you received it, unused, with seal unbroken, in original packaging. You'll also need the receipt or proof of purchace.

To start a return, you can contact us at hello@labellaandco.com. If your return is accepted, we'll  send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first rquesting a return will not be accepted as a refund.

You can always contact us for return queations at hello@labellaandco.com.

 

 

Please inspect your order upon retreival and contact us immediately if the item/items are damaged, or the wrong item was received so that we can evaluate the issue.

You may contact us at hello@labellaandco.com for any damages and issues with your order.